B2B Customer Success Executive for the French Market
Trustpilot A/S - Paris (75)

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Can you convincingly communicate business benefits to E-commerce companies?Trustpilot is a global minded, up and coming cloud based company. Our culture is fast paced with sky's the limit ambitions, attitude and rewards. We are looking for one more experienced B2B Customer Success Executive to manage a portfolio of existing customersAt Trustpilot we believe that “Your customers are your best Ambassadors”. We specialize in enabling companies to collect reviews from their customers through a completely transparent platform supported by a strong community of consumers. Real customer insight fuels business credibility and our consumer community has contributed to reviews of more than 90,000 companies. The Role
Meet and exceed monthly renewal and upsell sales targetsIncrease the value of existing clients.Account management of existing client portfolio, nurture, upsell and renew subscriptionsHelp clients getting the most out of Trustpilot and secure that they use our services in the best possible way Identify new opportunities on existing clients and use them to penetrate into other marketsGather and nurture referrals from existing clientsYour Profile
Solid track record in up-sell, cross-sell and win-backs using value based sales techniquesAn excellent understanding of establishing and developing good customer relationshipsGood understanding of the decision making structure in mid and larger sized companiesGood understanding of e-commerce, online marketing and social mediaYou have an IT flair and are quick to learn new systemsFluent in French and a good command of the English language both oral and written, Spanish and Italian is a plus you should tell us aboutMust have work permit for DK or EUAbility to take full responsibility for structuring and prioritizing your time wellAbility to thrive in a performance oriented international environmentWe offer
Good fixed salary and an attractive commission modelOpportunities to learn and develop your careerA key part of an exciting international growth journeyGreat colleagues and a social working environmentGreat location in central CopenhagenApplication
So, do you have what it takes? Then submit a brief application and your resume